ISO 20000-1:2018 Information Technology Services Management System
Robust IT strategies start with a solid Information Technology Services Management System (SMS). As a leading IT consulting firm, DataQuel helps our clients achieve more stability in their processes with ISO 2000 ITSMS certification, a globally recognized gold standard for technology service providers.
Designed specifically for the needs of IT providers, ISO 2000 ITSMS enables technology companies to enhance their customer experiences through streamlined management systems. This means faster service and more reliable results.
The ISO 20000-1 ITSMS outlines the requirements for service providers, ensuring that they meet customer expectations related to contracted services efficiently, professionally, and with consistent quality.
How Can It Help Your Organization?
Having a reliable ITSMS process is vital for service providers, and obtaining ISO 2000 certification can help your operation implement and maintain efficient systems that lead to better customer experiences. This certification streamlines operations, improves service quality, reduces risks and downtime, and aligns IT services with business goals. It fosters continuous improvement, increases productivity, and provides global recognition, showcasing your commitment to excellence and building trust with customers and stakeholders.
