logo
🎨 Icon СolorCreated with Sketch. Contact Us
ISO 18295-1:2017
Customer relationships are the very heart of your operation. At DataQuel, we strive to help our clients improve their customer service capabilities with proven methods for creating high-quality Customer Contact Centers (CCC). Based on the framework of SO 18295, we build dynamic customer support systems that fuel sustainable growth.
Let’s Get Started

What Is It?

The SO 18295 criteria were created to improve customer experiences with international businesses, beginning with CCC interactions. Whether you outsource your customer calls to a third-party company or you have an in-house team, SO 18295 certification ensures your customers get the best service every single time.
How Can It Help Your Organization?
Along with our consultancy and certification partners, DataQuel ensures that you maintain positive relationships with your customers. By achieving ISO 18695 certification, you can take your customer support strategy to the next level.
Work With Us

Economic Advantages

  • Fewer refunds and complaints from customers.
  • Greater customer retention and lifetime value.
  • Cost-effective customer call center solutions.

Operational Advantages

  • Faster, more efficient methods for responding to inquiries.
  • Scalable customer support solutions that grow with your business.
  • Better overall customer experiences for new and returning buyers.

Legacy Advantages

  • Establish your reputation as a customer-centric brand.
  • Competitive edge over other businesses in the marketplace.

Get Certified With Us

    Get In Touch

    2030 Main St,
    Suite 1300,
    Irvine, CA 92614
    Phone: +1 (949) 546-6600
    Fax: +1 (949) 546-6800

    Company

    Expertise

    Industries

    Legal

    Subscribe to The Official DataQuel Blog

    Get the latest DataQuel blogs, news, tips, and more...

      Copyright © DataQuel 2025, All rights reserved.